I acted as UX Designer and SCRUM Master on one of the first Agile projects @ Shell. For another project, I performed all tasks as a designer from discovery to define, all the way to build.
tl;dr
- Designed within the SAP landscape
- Pushed for interviews with users to get the personas and priorities straight
- Focused on best practices from the IBCS and Stephen Few to speed up decisions on data visualisation
- Ran an evidence based SCRUM team by visualising the growth in predictability of our team
- When stakeholders missed "the WOW! factor" in my designs they asked an expert in the field to redesign the tool. I made sure the users were invited to that team's pitch. You can guess what happened next.
- After that, when presenting results to stakeholders, I made sure the slides had a WOW! factor, and the tool could just add value to the users the way it was designed to.
Lessons learned
- Framing a message differently based on stakeholders and context
